Frequently Asked Questions |
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Q. Which banks are on the Remita Network?
A. The following banks are on the Remita Network:
- Access Bank
- Afribank
- Diamond Bank
- Ecobank Plc
- First City Monument Bank plc
- First Bank of Nigeria
- Fidelity Bank
- First Inland Bank
- Guaranty Trust Bank plc
- IBTC Chartered Bank
- Intercontinental Bank
- Oceanic Bank
- Bank PHB
- Skye Bank plc
- Standard Chartered
- Union Bank of Nigeria plc
- Wema Bank
- Zenith Bank Plc
Q. Which Banks can I obtain my Remita cards from?
A. You can obtain your Remita card from the following banks
- Access Bank
- Afribank
- Ecobank Plc
- First City Monument Bank plc
- First Bank of Nigeria
- Fidelity Bank
- First Inland Bank
- Guaranty Trust Bank plc
- IBTC Chartered Bank
- Intercontinental Bank
- Oceanic Bank
- Bank PHB
- Skye Bank plc
- Standard Chartered
- Union Bank of Nigeria plc
- Wema Bank
- Zenith Bank Plc
| Q. |
Why does the system time me out? |
| A |
Remita will automatically log you out if you do not perform any activity on the system after a specified period of time. To continue working on Remita, you will need to close the session and re-login again. |
| Q. |
Why does the system lock my password? |
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The system locks your password when you enter the wrong password three consecutive times. |
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| Q. |
How do I unlock my password? |
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To unlock your password, send an email to Remita, or call the Remita support line. |
| Q. |
What is an e-Cheque? |
| A |
An eCheque is an electronic equivalent of a Cheque. Unlike normal cheques, an eCheque does not pass through clearing but is automatically paid into the beneficiaries account as soon as it is remitted on Remita. |
| Q. |
How do I register my name or my company on Remita? |
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To register your name or your company on Remita, click on the link “Using Remita” located on the Home page |
| Q. |
What are the methods of transaction data inputs in Remita? |
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You can enter transactions manually or through data import |
| Q. |
What types of payments can a corporate make using Remita? |
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Remita supports the following kinds of corporate remittance:
- Salary Payments
- Pension Contribution Payments
- HMO Remittances
- Tax Remittance
- Other third party payments via eCheque
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